- Is it valuable?
- Is it rare?
- Is it difficult to imitate?
- Is it difficult to substitute?
Resource/ Capability | Valuable? | Rare? | Difficult to Imitate? | Difficult to substitute? | Implication for competitiveness |
Tangible Resource | | | | | |
Target marketing system | YES | YES | NO | NO | Competitive parity |
Employee development and rewards (TM University & benefits) | YES | YES | NO | NO | Temporary competitive advantage |
Financial Resources – cash (high growth) | YES | YES/ NO | NO | NO | Competitive parity |
Sponsors | YES | YES | YES | NO | Temporary competitive advantage |
Intangible Resource | | | | | |
Brand name and reputation | YES | YES | YES | YES | Competitive advantage |
Innovation and creativity | YES | YES | NO | NO | Temporary competitive advantage |
Employee capabilities and skills | YES | NO | NO | NO | Competitive parity |
Organizational Capabilities | | | | | |
Excellent customer service | YES | NO | NO | NO | Competitive parity |
Innovative and tough course and obstacle development | YES | YES | NO | NO | Temporary competitive advantage |
Ability to hire, motivate, and retain human capital | YES | YES /NO | NO | YES/NO | Competitive parity |
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